Customer Testimonials
Took my mom to get a new car. Dan'ya Brooks was the best! Patient and about the business would Describe Mr. Brooks. Carlock had decent prices, so I would encourage you to check them out.
Danya was such a great salesman and helped us get exactly what we wanted for our son. Bruce the finance guy was equally as impressive! We are definitely coming back to this dealership for our next purchase!
Great experience at Carlock. Dan'ya Brooks was very patient and took care of us perfectly. He was very quick to respond to calls and texts about the car and the process. Carlock had decent prices as well. Compare them to CarMax and you'll see the difference.
Everyone one was nice and professional and handled things with in a timely manner, i will gladly do business with them again .
Exceptional service
Excellent experience! I will definitely do business here in the future!
The people were very friendly and helpful. After 4 1/2 hours of waiting, they couldn't duplicate the problem I was having, so nothing was fixed. But that wasn't their fault and they tried valiantly.
I highly recommend buying from here, they will get you into a car good credit bad credit, they will do everything they can. I'm so happy with my car and without these hard working guys I wouldn't have been able to.
Smooth and quick transaction
I want to give a huge thanks to Max Schemel at Carlock Nissan for my new ride! My husband, my mother and I stopped just to look at this 2021 Nissan Rogue but once I saw it, I couldn't leave without it. Max was without a doubt the best salesperson that we have ever worked with.
Very Pleasant, no pressuring. Salesman allowed me to look at other vehicles without hounding me. Explained the difference in several vehicles
Everyone is friendly and customer oriented! They work hard for their customers. They will make sure you have an experience WORTH returning for! I should know, I was just there last week buying my new vehicle 😉
the whole experience was great. honest on trade in value. recommending cristina to everyone that ask us about our car. thank you!!!
One of the easiest car purchases ever. Go see Max for your next purchase!!
The team did a great job finding the problem with my vehicle and working with me to get it resolved quickly.
Nissan salesman denatay was very nice and professional ..I traded in my Altima for a new maxima… I’m very happy with my new vehicle..
I had an amazing experience Danya listened to what I was wanting and didn’t hesitate to get me into exactly what I wanted I would recommend him and the car lock of Nissan to anyone needing a car
Staff is friendly and efficient.
Bailey was a great help in finding what I was looking for.
Customer service is A+++ , nice attitudes and they keep you up to date. Never had an issue with them.
Loved working with Mrs. Cristina Morris!!!! She was such a joy and very helpful to us! We appreciate all of her help! She so genuine and real and never tried to get over!!! That goes a long way with us and we just a appreciate it so much! If anyone is looking for a nice car and want good help, she’s awesome and I’ll recommend anybody to go see her! I promise you want be disappointed!!!!😘❤️🥰
My husband and I went to Carlock of Nissan in Jackson looking for an SUV and to trade in our Camaro, we found exactly what we wanted and with the help of Max and Ryan we were able to drive home with a 2019 GMC Terrain. So thankful and both were extremely helpful.
A truly unbelievable car buying experience and from another city no less! My salesperson listened - yes LISTENED - closely to my needs, didn't try to upsell or pretend to know what I wanted. With inventory tight, we were both a little skeptical of a perfect result. He managed my expectations, went away for a day - no high pressure sales - thought it through, and came back with an ideal, affordable, beautiful Pathfinder solution. Isn't that all you want as a customer? To be treated like an adult? The deal was sealed effortlessly from 1000 miles away electronically ...
Ask for Max Schemel if you want the best customer service! Bruce is also extremely helpful with getting you the best rate and best price on your vehicle! I work for a different dealership and I still chose to go here because they were able to give me better than where I work. Great place.
Cristina Morris is absolutely great! This is the 2nd vehicle I've brought at Carlock with Cristina. She listens and takes into consideration what I want. I can't say enough good things about her. If you're shopping for a new vehicle this is the place to go and Cristina is the sales person to ask for. Ryan Lewis is the best for getting me at a monthly payment that is doable in the vehicle I wanted. I LOVE my new Rouge!! Thank you Cristina Morris and Ryan Lewis!! I'm beyond happy and excited to be driving my ...
I was in there to get a vehicle repaired so I had a Salesman to walk up and ask me did I want to try to get a new vehicle and at first I said no he's so why not you're just sitting here so I did I went through the process and Dante work with me for 5 and a half hours to get me in a brand new 2018 Nissan Rogue the guys was so wonderful working with me I was so stressed out they just kept on claming me down they are some really nice guys up ...
Everyone was very helpful. Richard and Max were great. No hassle purchase and flexible with us on getting the final transaction done. Max called a day or two after just to check on things. Very pleased. If you are dropping by Carlock Nissan of Jackson, ask for Max!
Christina was amazing. I was nervous about buying a new car and she walked me through every step. Incredible service, educated me on all of the features, and got me in exactly what I wanted at a great price. I will never buy cars from anyone else. If you are in the market for a new car, PLEASE do yourself a favor and go see Christina!
Jonathan Wilson was very detailed in explaining to me why I needed to get a brake flush for my vehicle had he not explained it and just suggested it I would not have gotten this service on my vehicle. He also went above and beyond when it came to finishing up when it came time to pay for the service and make sure my oil change was free per the plan I purchased.
Jonathan always gets my vehicles in @ a convenient time for me and has always taken care of in a great time frame or let’s me know if it’s gonna be a longer wait than usual
The entire service team at Carlock Nissan is outstanding! Each person I encountered went out of their way to help me and to keep me informed about the details of my repairs. Jonathan was my service advisor, and he is exceptional. I would consider him a stellar asset to any comsomer service team. My questions were answered and every problem I mentioned was taken seriously and checked out. I wish I knew the names of everyone involved, because they all made a difficult situation almost enjoyable! Thank you!
Got my 2022 Nissan Frontier over the weekend. My sales rep, Max, was very attentive and professional, but not too pushy. Max and the staff at Carlock made buying my truck so easy! Thank you all!!!
GREAT Service will not take my vehicles anywhere else, from the service advisors to the porters and waiting area everything was just GREAT!!!!
They went above and beyond to answer all my questions. They also made my wait pleasant and check on me regularly and updated me.
Very knowledgeable team, kind and curteous. Plus.. SNACKS!! I wouldn't entrust my Altima to anyone else! I will be dealing with Carlock Nissan of Jackson from now on👍👌👏
Max is great! Go see him for your next vehicle purchase.
The service members worked hard to take care of of my car and of me. John listened to me and took care of my cars issue.
Excellent Customer Service!! Spencer was very helpful and guide me thru the process…
They was fast and easy to do business with
Anyone who has ever bought a new car knows what a pain it is. Try buying one during a shortage!! I found what I wanted online, it just so happens it was at Carlock. I called and talked to Alyn, explained that I was in Texas and wanted him to hold the car for a week until I could get there and pick it up. Out down a deposit and boom....they held the car. Got the credit and payment amount settled over the phone so when we arrived all we had to do was sign the paperwork. The 5 hour ...
Excellent staff
Oil light cane on while on highway Pulled in and was welcomed by 3 friendly staff with fast service
Bill plugged my tire a few weeks ago; which prompted me to return for an oil change. Thank Blake for resetting my mileage for the oil change, tire rotation, & engine filter (I think that’s what you said). Great customer service and very knowledgeable of the services being used!
Everyone was very friendly and very helpful. I highly recommend visiting them if you are looking for a car.
Great service! Thank God 4 Jonathan & other employees! 🙌
