Was told the wait time was about an hour and a half. They were done in 30 minutes. That was great since I was just sitting in the waiting room. Also car was vacuumed out and left clean.
Briley Curby was a great salesperson. I found her friendly and helpful.
The initial visit was confusing. I was accustomed to going to oil change directly but eventually saw signs to pull to Nissan dealership . Jennifer was very helpful to me for my oil change. She was very nice to all the customers during my visit to the service department. I liked the mats on floor and seats and the covering for the steering wheel.
It’s a really great place! The people are wonderful an very helpful an will definitely take my to them again!
There is not a better place anywhere to your vehicle’s needs taken care of! Jimmy and Jonathan are an amazing team and Christina is the best sales person I know! They have a lifelong customer in me!!!
Christina is the best person to talk to about the car you want. Jonathan and JD are the most awesome team when it comes to your service. Bruce is the coolest guy!! The whole team! The entire team is amazing!
Thank you TJ for providing great customer service to my daughter who purchased her 1st New vehicle on 5/31!
This team was amazing. They were patient, knowledgeable and understanding.
Everyone was wonderful. Bill Lindsey was a great salesman. He answered all my questions and was very knowledgeable about the vehicle. This was a wonderful experience.
The salesman was very patient and professional took time and explain things that I didn't understand which meant alot I will tell people Carlock Nissan is the place to go .
Pretty nice dealership. Had an appointment and was in and out in less than an hour.
The representive Jonathen Morris was great to work with.
Mr. Tim and Bruce are awesome!
Just one thing, The service department did not put a window sticker on for the next oil change
Everyone was so friendly. It was a quick and easy trade and buy. Our salesman was great.
The only reason I would not use them for future services, I live in arkansas...they went above and beyond. They were very polite and professional. They were awesome people to deal with considering the situation. Fixed my car in a timely manner. Kept me informed and up to date with their progress. Outstanding. To Jonathan Thank You for everything.
Excellent service!! All the associates are super friendly and helpful. Mr. Bill Lindsey was the best!!!! He listens to your needs and wants and directs you accordingly. Super great experience. As a first time buyer, I was comfortable and overly pleased with my entire visit.
I was so pleased with how nice everyone was at Carlock Nissan when I went to have my oil changed and tires rotated. They were also FAST! I had to schedule for something on my Maurno to be fixed due to a recall. Scheduling was easy and pleasant.
From the moment I pulled up to get my car service, I was treated incredibly well. Everyone was kind and went out of their way to make sure I was well informed about what was wrong with my vehicle. They even vacuumed and wiped down my vehicle before they brought it back to me.
Great experience!! Sammy Stephens took great care of us! He’s the best!!
Great experience. Professional and friendly. I did not feel pressured. I would highly recommend Carlock Nissan in Jackson, TN!
Chase White was excellent! And was very knowledgeable about the vehicles I was impressed! Ryan Lewis went above and beyond to make the numbers work for me and I appreciate both of them! Im a former customer and will absolutely continue to keep coming back bc of this experience for sure!!! And highly recommend!
The service dept. was very efficient and answered all my questions. They exceeded my expectations.
Mr. JD Clement he was the best when its come down to great customer service. He took very good care of me. He did his best when i had a problems with my extended warranty. He kept me inform on what going on with my truck and he came up with the best options that best firs me. I will truly come back. HIGH FIVE to JD he rock
Got my oil changed and tires rotated, the service department and team was excellent. I left with my car looking better than when I arrived!
John, Jr, and Johnathan gave me very good customer service way above a 10 Thanks
It was great I waited a little longer than i should but the man in services were very apologetic and nice and treated me real well i would recommend to a friend
Never had people work so hard to make sure your happy with everything, and very pleasant to be around
Amazing experience!! John was extremely open and informative since talking on the phone with brief questions. Once we arrived, he was just as informative, nice, and made us feel as comfortable as possible. The financial advisor was also super amazing!! He was open and real with us about the financing side of purchasing our 2017 Nissan Maxima. Overall, the environment, the staff, and experience was phenomenal. I HIGHLY recommend. I will be considering them as my first choice when I decide to purchase another vehicle. Also... the hot chocolate was delicious 🔥
very very nice
The team there is AMAZING! They worked with us to meet our budget. We went to several dealerships that day, and none come close to the staff at Carlock of Jackson, tn.
Loved the friendly atmosphere. Go see T.J. or Bruce for any of your needs. They will go above and beyond to get you in the car of your dreams. I highly recommend them to anyone.
It was basic service. Thanks
Mr. JD and Mr. Johnathan was soooooo Polite and helpful took great care of me. Also not to mention they r both sexy men of the year
My wife and I took my son to look for a car. As with any car lot, a rep. showed up within 5 to 10 minutes. Personally, I'd rather have about 15 min. to walk around but, the interaction wasn't overly aggressive but more so, informational for the rep. Tim worked with my sons purchase for about 5 hours to get my son what he needed. Two days later, my wife and I went back to trade our vehicle in where Tim worked just as hard for us as he did with our son. Tim was very friendly with us the entire ...
Staff was friendly and helpful. Took awhile for work to get done. But was done great. Price is high
I felt like I took my car to some experienced technicians.
Jonanthon Morris, in the Service Department, was courteous, professional and very helpful. He fully explained everything and resolved my problems in a timely manner.
GO SEE BRILEY CURBY!!! She will help you find the dream car you didn’t even know you had dreamed about!! This girl got me the best deal for an AMAZING 2019 Altima!!! I absolutely loved working with briley she is so REAL and will tell you straight how it is !!! Loved being able to buy from briley and Carlock Nissan!!!
Worked really hard to get me a brand new vehicle. Tim the dealer was very informative on explaining the features of the SUV. Bruce worked very hard to get me aporoved
EXCELLENT! Service was beyond expectation.
Easy to deal with. Great deal on a car.
Ryan Lewis Goes Above and Beyond For His Customers! I am Extremely impressed.
Under new MANAGEMENT!!! Best place around now.
Everyone here is so so nice! All the employees on up to the GM go above and beyond to make sure everyone is shown nothing less than exemplary service, kindness, honesty and respect. The employees here have earned my business for sure!! Thank you Carlock Nissan for always going above and beyond for myself and my family!!
Jonathan was a great person and helped me to stay conformable and work with my needs in purchasing my new car!
The best experience I’ve ever had!! They went above and beyond to help me purchase my new 2020 Maxima!!! They took care of everything I could have ever dreamed of!!!! Big shoutout to Briley,John, & Bruce!! Thank you for making my dreams come true!
Definitely recommend! HUGE shoutout to Briley for making buying a car as a first timer super easy! If you’re in the market for a new ride, this girl can hook you up!!
I had a great experience here today. Thanks to Briley Curby I was able to trade in my car and upgrade. She was super helpful and informative, just the absolute best! If you are in the market for a new ride, call Briley!!
I requested to schedule an appointment online within a few minutes I was contacted by Briley. I was surprised and eager to meet her because she called me and scheduled an appointment over the phone so suddenly. When I arrived she surpassed my expectations and worked hard to get me in a vehicle that I wanted to have. Briley was so concerned about me and as a stranger can relate to some personal things I was going through. She remained professional and I have absolutely no complaints. I appreciate her youth, spontaneity, and passion to help others drive the vehicles ...
The employees made me feel comfortable. The salesperson (Christina) was very helpful and so nice and friendly. I felt like I made the right choice on the dealership and my new Nissan Maxima.
The selperson was very helpful and nice her name briley jo
I’m Stanley’s wife LaRita, Jonathan was amazing! So nice and did everything he could to get me the car I wanted!
I had a wonderful car buying experience.
Good friendly service
I love my new car and the process was so easy... #buyfrombriley
Friendly and helpful service
sales staff really tries hard, can't say that about many other lots.
They are excellent,I love there business n my saleslady was great!!! I highly recommend them!!!
Briley was so helpful and nice. She answered every question we had. Nice place, check it out.
Friendly staff, Brily was very helpfull in my purchase
Briley and the whole Nissan Carlock team made my experience at the dealership so pleasant. I recommend to anyone needing a car go to Carlock Nissan Jackson Tennessee ask for Briley she went over and beyond to assure five star service. My thanks to the entire staff you are all amazing!
Ryan & his team were amazing to work with! & made buying my first car such a easy & stress free process. They all went above & beyond! I highly recommend doing business with them.
i've been purchasing cars from this location for years and have had several people go there also. they have always taken care of all of my vehicle needs and never had any issue with them at. will gladly drive an hour one way to have them service my cars.
Amazing people, got me the best deal on a vehicle that NO other dealership in Jackson had. Go talk to Jon and Ryan about a car today!!
Fantastic experience! Love my new truck.
Came in for regular service and an update to backup camera software. Service was quick and on schedule as I had a scheduled appointment. Will be back for all my service needs.
Outstanding sales and service.
A really nice crew. Congenial and had a lounge area with coffee and free sodas. I brought my service dog to test them. They were even eager to bring her water. Things with Corona virus didn't get in the way. 👍
Very friendly and helpful . Answered all my questions and offered me a great price.
What an incredible experience. The staff at Carlock made me feel like family, gave me a great deal and had me drive away in the perfect car.
We had a great time working with Richard Cates. Everyone was very helpful which made it easy for us to decide which car fit our needs. I will definitely be going back.
Carlock Nissan of Jackson is a great dealership !
New GM Richard Cates is a great man. He was so helpful. We are very thankful for him.
Carlock Nissan Service gets a 5-Star rating from me. A lifelong Nissan owner (remember Datsun?), Carlock exceeded my expectations on the replacement of my 2008 Nissan Titan transmission at 270K miles earlier this year, and today an alternator replacement on my 2013 Juke. Service writers Matt and John are honest and knowledgeable, and Master Technician Larry can't be beat. If you want it done right, you can trust the Service Team at Carlock! When I finally wear one of these Nissans out, you can bet I'll buy another at Carlock...
Everyone was very nice and I got such a great deal that I couldn't turn it down. Briley was knowledgeable about the vehicles I was interested in.
Jon Ryan was a great guy. Extremely nice, accommodating, informative and compassionate. This is our 3rd purchase from carlock and hopefully will continue to purchase from them.
We had an awesome experience buying our new Murano. Salesman John was great. We felt no pressure to buy. Price was great. Very pleasant experience! I was recommended by my aunt, and she didn’t lie. We both agree that this is a great place. We definitely recommend!
The place to buy a car from!!!! Great atmosphere and wonderful product. Will beat any other dealers price.
They got me in an out in a timely fashion
great experience wonderful customer service the lady at service department was very helpful, she even found a recall and made sure it was fixed the next visit be sure to get her name sincerely LorieHale
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